Evaluating the Characteristics of E-Government Websites in Developing Countries: Jordan as A Case Study
إسم الباحث
Mohammad Musa Al-Momani
إسم المجلة
European Journal of Business and Management
رقم المجلد
Volume 11, Issue 32
تاريخ النشر
2019.02
الملخص
The intensive use of e-government has created new challenges in government websites. Developing countries
cannot escape from these challenges. Such challenges may include the quality of e-government websites services,
the usability level, the culture of using internet services, the resistance of using new technology, technical
limitations, and the response time. Despite the fact that evaluating e-government websites is not a new
phenomenon, limited studies have been conducted in developing countries. Jordan, as one of these developing
countries, suffers from the limited studies in this topic. In this paper, the researcher evaluated the official site of
the Jordanian e-government. Experimental method has been employed as a methodological approach for data
collection and analysis. To evaluate the official site of the Jordanian e-government (OSJEG), a considerable
number of factors have been presented including: "quality of e-government websites services" as an dependent
variable, the "us