Modeling the adoption of internet of things services: A conceptual framework
Researcher Name
Adai Mohammad Al-Momani
Name Of Journal
International Journal of Applied Research
Volume No.
2/5/361-367
Date Of Publication
2016.02
Abstract
Internet of Things (IoT) is a new emerging technology, investment on which is expected to reach more
than three thousand billions dollars in 2020. The literature focus on the technical aspects of the IoT
services and less attention on the behavioral studies that clarify the perception of customers about the
adoption and usage of the IoT services. Consequently, the purpose of this paper is to develop a
conceptual model of the adoption of IoT services. The model is built based on the theory of Technology
Acceptance Model (TAM), the Unified Theory of Acceptance and Use of Technology (UTAUT) and
supplemented by a critical review of nine related articles. The outcome of this paper is a conceptual
framework that links the ease of use and usefulness in TAM with social influence of UTAUT and other
factors such as cost, trust, IT knowledge, and security and privacy for the IoT services