The aim of this study was to improve the residential photovoltaic systems (RPVS) sector, using surveys as the research method. The research was carried out in four selected districts in Jordan, taking into account the largest population. The prepared sets of questionnaires covered a wide range of topics, divided into three parts and seven sections. The results showed that the highest use of solar energy for heating was in the Amman district, while in the Irbid and Zarqa districts photovoltaic (PV) system installations can potentially be more prospective because of high electricity and thermal energy usage. This study found the willingness of people to have a combined on-grid/off-grid PV systems, made by European and American manufacturers. However, those respondents were afraid of the high maintenance cost, the unclear lifespan of the system, doubtful reliability, and unclear warrantee of the PV systems..