Evaluating the Characteristics of E-Government Websites in Developing Countries: Jordan as A Case Study
Researcher Name
Mohammad Musa Al-Momani
Name Of Journal
European Journal of Business and Management
Volume No.
Vol.11, No.32
Date Of Publication
2019.02
Abstract
The intensive use of e-government has created new challenges in government websites. Developing countries
cannot escape from these challenges. Such challenges may include the quality of e-government websites services,
the usability level, the culture of using internet services, the resistance of using new technology, technical
limitations, and the response time. Despite the fact that evaluating e-government websites is not a new
phenomenon, limited studies have been conducted in developing countries. Jordan, as one of these developing
countries, suffers from the limited studies in this topic. In this paper, the researcher evaluated the official site of
the Jordanian e-government. Experimental method has been employed as a methodological approach for data
collection and analysis.